Privacy Policy
Last updated: January 1, 2025
1. Introduction
RightPath Medical Diagnostics, LLC ("we", "us", or "our") operates the Chem-Exchange platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Personal Information
When you register for an account, we collect:
- Name and email address
- Company name and business information
- Phone number (if provided)
- Billing and payment information (processed securely via Stripe)
- Verification documents (business licenses, certifications)
Usage Information
We automatically collect:
- IP address and browser information
- Pages viewed and features used
- Search queries on the platform
- Interaction data (listings viewed, contacts made)
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Platform
- Process transactions and manage subscriptions
- Verify user identities and business credentials
- Facilitate communication between buyers and sellers
- Send service-related notifications and updates
- Improve our services and develop new features
- Protect against fraud and unauthorized access
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Other Users: Seller profiles and listing information are visible to subscribers. Buyer contact information is shared with sellers when you initiate contact.
- Service Providers: Third-party services that help us operate the Platform (e.g., Stripe for payments, Supabase for data storage, analytics providers).
- Legal Requirements: When required by law, subpoena, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, secure authentication via Supabase, and PCI-compliant payment processing through Stripe. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We may also retain information as required by law, to resolve disputes, and to enforce our agreements. If you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Request portability of your data
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at sales@rightpathind.com.
8. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how users interact with the Platform. You can control cookie settings through your browser preferences. Disabling essential cookies may affect Platform functionality.
9. Children's Privacy
The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and, where applicable, by email. Your continued use of the Platform after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy, please contact us at:
RightPath Medical Diagnostics, LLC
Email: sales@rightpathind.com
Phone: 888-255-2401